[Autosave is for Wimps]

[Autosave is for Wimps]

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[Autosave is for Wimps]
[Autosave is for Wimps]
Customer surveys are back, big-time. How happy are you about this on a scale of 1 to 10?

Customer surveys are back, big-time. How happy are you about this on a scale of 1 to 10?

Please provide feedback on our survey about your feedback on our survey

Alistair Dabbs's avatar
Alistair Dabbs
Jun 06, 2025
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[Autosave is for Wimps]
[Autosave is for Wimps]
Customer surveys are back, big-time. How happy are you about this on a scale of 1 to 10?
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Photo of two children filling out a questionnaire on a clipboard.
Photo © 2025 Rachel

Ursula Andress is giving me a “lesson in obedience”. I am in a long, slow-moving line of chained natives that She-who-must-be-obeyed is having thrown into a lava pit. Tsk, yeah, again.

Actually I’m in a queue of anxious passengers trudging through airport security. Spot the difference.

I remove all items from my trouser pockets and put them in my coat pockets. I take off my coat and put it in a plastic tray. My laptop goes in another plastic tray. I reach for a third, nearly severing three fingers between trays that have been flung viciously down the rollers by a chuckling security woman.

My contact lens liquids go in a self-seal plastic bag that won’t seal. Off comes my watch. Off comes my wedding ring. Off come my glasses. Off comes my belt. Off come my shoes.

Passengers are pushing from behind as I stagger across the filthy floor in socks while holding up my trousers with bleeding fingers towards the machine that goes “bleep”.

BLEEP

I am forced to stand akimbo with my arms outstretched while a man physically molests me in plain sight. Only the akimbo stance is preventing my trousers falling down, so my Personal Molester has a good rummage around inside each pocket to ensure that they have been pushed down sufficiently to reveal my arse crack to all and sundry.

As usual, nothing is found and no-one seems to care that the machine went “bleep” when I walked through it. The machine is not designed to detect things. It is simply designed to go “bleep”.

A security man tells me to hurry up and collect my things as he thrusts the plastic crate holding my laptop down the rollers so that it slams into the metal buffers at the end with a crash, followed by my other possessions. One crate spills onto the floor. I grab what I can, still trying to keep my trousers held up with one hand, and eventually retrieve my wedding ring by crawling under the X-ray machine.

Everything back in its place, I stride towards the exit, still trying to thread my belt, and I am accosted by a smiling man who invites me to press a button.

I look down and see what appears to be an infant’s electronic toy featuring four large buttons marked with cartoon faces representing a concise range of human emotions: Happy, Expressionless, Unhappy and Pissed Off. Above it is a legend: “How was your experience of airport security today?”

I punch Pissed Off in his grinning little fucking plastic face and storm off.

But I am hailed to return by the smiling man. He wants to know what I am unhappy with.

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